Privacy Policy

Data Controller

We are the data controller for the processing of personal data that we process about our customers and partners. You will find our contact information below.
RetroWear
Hobrovej 85
It is not a requirement that our company has an external DPO , but if you have questions about the processing of your personal data, you can contact us via nrbalkdaniel@gmail.com

Processing activities

As a data controller, cf. GDPR, we have the following processing activities.

Communication with potential customers

If you have any questions about our site or would like to hear more about our services, you can contact us via:
Nrbalkdaniel@gmail.com
+45 20951096
Through this, we will process your personal data so that we can enter into a dialogue with you, for example, answer questions about our services. We only process the information that you provide us in connection with our communication.
We will process the following general information: name, email, telephone number.
Our legal basis for processing this personal data is Article 6(1)(f) of the General Data Protection Regulation.
We will delete our communication with you when it is clear whether you want our services or not.
Should there be a need in a special case to store your personal data for a longer period of time, this may be the case.

Customers

We need to communicate with our customers to ensure that the service is delivered correctly. This allows us to process information about name, address, services, special agreements, payment information and the like.
The basis for processing this personal data is Article 6(1)(b) of the General Data Protection Regulation.
1. Processing is only lawful if and to the extent that at least one of the following conditions applies:
a) The data subject has consented to the processing of his or her personal data for one or more specific purposes.

Newsletter

We have a newsletter that is voluntary to subscribe to – and you can always unsubscribe from this again.
The purpose of the newsletter is to send registered emails with new information from the company, which may include new content on the website and advertising of our services.
We will only send you emails if you have given your active consent to this. This requires that you first provide your email address, to which we will then send an email so that you can confirm your registration. In this way, we ensure that you have actually signed up for the newsletter yourself, i.e. given active consent.
Our legal basis for processing your personal data (i.e. email address and name) in connection with the newsletter will be Article 6, paragraph 1, letter a of the General Data Protection Regulation.
We will process your personal data as long as you are still subscribed to the newsletter. If you unsubscribe from the newsletter, we will also stop sending it to you. If we have not sent you a newsletter for 1 year, your consent will lapse as a result of our inaction.
When you unsubscribe from the newsletter, we will store your previous consent for 2 years after it was last used due to limitation requirements, cf. the Consumer Ombudsman's spam guidelines, section 11.3.

Accounting

We must store all accounting documents, cf. the Danish Accounting Act. This means that we store invoices and similar documents for accounting purposes. These may include general personal information such as name, address, service description.
Our legal basis for processing personal data for accounting purposes is Article 6(1)(a) of the General Data Protection Regulation.
We retain this information for a minimum of 5 years after the end of the current financial year.

Data processors

Few can do everything themselves, and the same goes for us. We therefore have partners and use suppliers, some of whom may be data processors.
External suppliers can, for example, provide systems to organize our work, services, consulting, IT hosting or marketing.
It is our responsibility to ensure that your personal data is processed properly. That is why we only work with trusted partners, and our partners must guarantee that your personal data is protected.
We therefore enter into agreements with companies (data processors) that handle personal data on our behalf to increase the security of your personal data.

Profiling and automated decisions

We do not carry out profiling or automated decisions.

Third country transfers

We generally use data processors in the EU/EEA, or who store data in the EU/EEA.
In some cases this is not possible, and here data processors outside the EU/EEA may be used if they can provide your personal data with adequate protection.

Treatment safety

We keep the processing of personal data secure by having appropriate technical and organizational measures in place.
We have conducted risk assessments of our processing of personal data and have subsequently implemented appropriate technical and organizational measures to increase the security of processing.
One of our most important measures is to keep our employees updated on GDPR through ongoing awareness training, GDPR courses, and by reviewing our GDPR procedures with employees.

Rights of data subjects

Under the General Data Protection Regulation, you have a number of rights in relation to our processing of information about you.
If you want to exercise your rights, please contact us so we can help you with this.

Right to see information (right of access)

You have the right to access the information we process about you, as well as a number of additional information.

Right to rectification (correction)

You have the right to have incorrect information about yourself corrected.

Right to erasure

In special cases, you have the right to have information about you deleted before the time of our regular general deletion occurs.

Right to restriction of processing

In certain cases, you have the right to restrict the processing of your personal data. If you have the right to restrict the processing, we may only process the data – with the exception of storage – with your consent, or for the establishment, exercise or defence of legal claims, or to protect a person or important public interests.

Right to object

In certain cases, you have the right to object to our otherwise lawful processing of your personal data. You can also object to the processing of your data for direct marketing purposes.

Right to transmit information (data portability)

In certain cases, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have this personal data transferred from one data controller to another without hindrance.
You can read more about your rights in the Danish Data Protection Agency's guidance on the rights of data subjects, which you can find at www.datatilsynet.dk .

Withdrawal of consent

When our processing of your personal data is based on your consent, you have the right to withdraw your consent.